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Privacy Policy

This policy explains data practices for Carlsbad Residents Directory and the choices available to visitors. The service is a New Mexico public-records reference, does not require an account, and does not host government record collections.

Information You Submit

A name, phone number, or address entered in a search form is sent to the third-party service that supplies results; our servers do not retain a copy of those searches. A message sent to us contains only the information provided in that message and is used to respond.


Automatic Technical Data

Hosting systems create ordinary logs, such as IP address, browser type, pages viewed, and time stamps. We review aggregated information to maintain the service and understand reader use. Cookies or similar tools can support basic analytics and, when applicable, advertising measurement.


What We Do With This Data

We use this limited information to operate the service, resolve problems, measure traffic, and improve the reference material. We do not sell a visitor list or create an individual visitor profile.


Links to Other Websites

We link out to county and state records portals, library collections, archives, and third-party search tools. Their privacy policies, not ours, govern what you submit there. That is especially true of the sponsored search results, which a third-party company provides.


Who Might See Your Data

The service providers that host and support the site process server logs for us. Analytics and advertising partners may receive the automatic data described above. We disclose data when a valid legal process requires it, and not otherwise.


How We Protect Your Data

The site runs over an encrypted connection and logs are kept only as long as the purposes above need them. There are no accounts here, so no password or profile of yours exists on this site to be exposed.


Users Under 18

The site is meant for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18; if you believe a minor has sent us information, contact us and we will delete it.


Your Data Rights

You may ask to access, correct, or delete personal data this service keeps about you. Research for New Mexico did not establish a broad current statewide consumer data-broker deletion statute; proposed 2026 SB 192 did not become law. Because this service retains little data, requests usually involve a contact mailbox and relevant logs. Use the Contact page. Records held by New Mexico, Eddy County, or Carlsbad public offices are outside our control and must be addressed to their custodian.


Updates to This Policy

We will post a revised policy here when practices change. Continued use after a posted revision signifies acceptance of that version.